Dear Appreciated Patients and Family,

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it's both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office is open for business and follows infection control recommendations and COVID-19 protocols made by the Alberta Dental Association (ADA+C). We are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to government recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

• Our office will communicate with you beforehand to ask some screening questions. You'll be asked those same questions again when you are in the office and the screening will be completed before dental treatment. This includes temperature checks.

• All team members at our office screen for COVID-19 and their temperature is checked daily. While performing any procedures, all team members wear mask, gown, gloves and shield.
• All team members at Magathan Dental Centre have received the first dose of COVID-19 vaccine.
• You will be required to wear a mask when entering the office premises.
• You are required to maintain social distancing.
• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
• You may see that our waiting room will no longer offer magazines, children's toys and so forth, since these items are difficult to clean and disinfect.
• Appointments will be managed to allow for social distancing between patients. That might mean that you're offered fewer options for scheduling your appointment.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. Please do not arrive before your scheduled appointment time.

Please stay home if you are experiencing any flu-like symptoms, such as a fever, cough, or difficulty breathing, or have been in close contact with someone with COVID-19. If you are sick and have an upcoming dental appointment, please call our dental office to report symptoms, reschedule, or ask about other care options.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 780-482-4800 or visit our appointment page.

Thank you for being our patient. We value your trust and loyalty and are happy to be welcoming back our patients, neighbours and friends.

Sincerely

Dr. Johanna (Jose) Magathan